UMHS Clinical Connection serves as the digital front door for patients, families, and clinicians engaging with University of Michigan Health.
This portal centralizes appointments, messages, medications, and care plans to streamline the overall care experience.
| User Role | Primary Purpose | Key Capabilities | Access Method |
|---|---|---|---|
| Patients | Manage personal health | Appointments, messages, summaries | Web portal, mobile app |
| Caregivers | Support family members | Proxy access, view schedules | Link via patient account |
| Clinicians | Coordinate and document care | EHR tools, orders, results | Provider credentials |
| Administrators | Oversee operations | Analytics, scheduling rules | Management console |
Getting Started with UMHS Clinical Connection
Account Creation and Verification
New users begin by registering with verified contact information and confirming identity through secure steps.
Profile Setup and Preferences
Personal details, communication preferences, and proxy permissions can be adjusted to fit individual needs.
Navigating the UMHS Clinical Connection Homepage
Dashboard Overview
The landing page highlights upcoming appointments, secure messages, and medication reminders at a glance.
Quick Access Tiles
Tiles for visits, prescriptions, billing, and documents enable one-click entry to common tasks.
Managing Appointments and Scheduling
Viewing Upcoming Visits
Patients can see dates, times, locations, and provider details for future appointments directly on the homepage.
Requesting New Appointments
Options to schedule routine or urgent visits are available through guided forms and availability checkers.
Clinical Communication and Messaging
Sending Secure Messages
Messaging within UMHS Clinical Connection allows non-urgent questions to providers without a phone call.
Attachment and Photo Sharing
Users can share images, documents, and reports securely to support timely clinical decisions.
FAQ
How do I sign in to UMHS Clinical Connection for the first time?
Visit the official portal, select new account, enter your registered email, and follow verification steps sent to your inbox or phone.
What should I do if I forgot my password?
Use the forgot password link on the sign-in screen, confirm your identity, and create a new strong password that meets the system requirements.
Can I add a family member as a proxy on my homepage?
Yes, through the profile or settings area, you can grant proxy access so a trusted caregiver can view relevant parts of your record.
Why am I not seeing my recent lab results on the homepage?
Results may appear after a brief delay; if they are still missing, check the documents section or contact your provider for release status.
Optimizing Your UMHS Clinical Connection Experience
- Verify contact details so you receive message and appointment alerts.
- Review and update profile information during each annual visit.
- Bookmark the homepage for quick access to recurring tasks.
- Enable notifications for messages and refill requests.
- Explore the help center for guidance on secure messaging and documentation.
